I have multiple pieces of technology from which I access my email.
The spam filter on one piece of technology does not transfer to the next, so I was still facing hundreds of messages every week that I did not wish to see.
Nicole taught me better ways to utilize my spam filter at the source (original server), to stop the spam, as well as how to be able to unsubscribe to vendor email that I no longer wished to receive. The presentation was straightforward and easy to understand.
Nicole was funny, which made learning a lot more fun!